How does the Balcony Passport app ensure quality throughout the balcony journey?

‘First-Class’ Quality Assurance with Passport

At Sapphire, quality isn’t just a priority, it’s a requirement. Our Balcony Passport App ensures that only fully quality-checked balconies can progress through production, installation, and handover. Without full sign-off at each stage, a balcony cannot be dispatched, providing an unmatched level of quality assurance.

What is the Balcony Passport App and How Does It Work?

The Sapphire Balcony Passport App captures every step of the quality control (QC) process, from assembly to installation. Each checklist must be completed before moving to the next stage, guaranteeing full compliance. The app covers:

• Multiple QC stages – Assembly, final acceptance, delivery, and installation.
• Strict authorisation – No balcony moves forward without a completed checklist.
• Enhanced visibility – Accredited Sapphire Installers access real-time progress.
• Complete traceability – Every balcony has a digital record, reducing on-site checks.

How Does Passport Improve Quality?

Traditional methods often rely on onsite manufacture and assembly, leading to potential snagging issues. With Sapphire, balconies arrive fully prefinished and prechecked, significantly reducing onsite defects and ensuring seamless client handover. The Passport app provides:

• Real-time quality tracking – No need for dismantling or on-site corrections.
• Faster installations – QC-verified balconies streamline project timelines.
• Assured compliance – Every component is checked, recorded, and stored.

Watch the Video Below

See how the Sapphire Balcony Passport App guarantees right-first-time quality, ensuring that every balcony delivered meets the highest standards.

What does the new Anchor Homing Development mean for Passport?

Anchor Homing is a game-changer for balcony traceability, enhancing our end-to-end tracking system. This new feature ensures that every balcony component is QR-coded and logged during installation, the balcony is fully traceable without needing physical inspections.

Previously, while individual parts were tracked, linking specific steelwork to a balcony required dismantling. Now, anchor homing connects balcony components, steelwork, location data, and installation details into a seamless digital record. This means:

• Instant traceability – Identify any balcony, its materials, and its history effortlessly.
• No need for dismantling – Access all data through digital records.
• Enhanced reporting – Generate detailed reports, including manufacturer details, installation data, and even weld history.

With anchor homing, our passport system reaches full precision, making maintenance, safety checks, and compliance reporting faster and more reliable than ever.

Working closely with architects, designers and building professionals, we offer unrivalled assistance at every step of the way, from concept to completion. Understand our Project Pathway in more detail.